Contact
Questions? We’re happy to help.
A real, small team reads every message. Here’s how to reach us.
Email support
The fastest way to reach us.
Send us a notesupport@proteintrackerai.com
Response time
Within 1–2 business days, usually sooner.
Where we are
A small independent team based in Australia.
Before you write
The FAQ on the right answers the most common questions.
Frequently asked
Quick answers to what people ask most.
How accurate is the AI meal scan?
The scan gives a fast protein estimate for everyday meals. You can always adjust or confirm the result before logging. It’s designed to help with consistency, not replace a food scale for precise measurement.
Do I have to count calories?
No. Protein Tracker AI is focused on protein tracking, quick logging, and daily progress. It is designed for people who want less complexity, not more.
What does the free trial include?
The 7-day free trial gives you access to premium features including AI meal scans, quick protein logging, personalized daily goals, and progress insights. After the trial, the subscription renews monthly unless cancelled through your App Store account.
Is my data private?
Yes. We collect as little as possible, do not run ads, and do not sell your data. Meal photos are processed only to estimate protein content. You can read the full details on our Privacy page.
Does AI scanning work offline?
AI meal scanning requires an internet connection to generate a protein estimate. Manual protein logging can still be used without scanning.